Shipping & Delivery
All orders are shipped with Australia Post Services
We ship to the following countries:
- New Zealand
- United States & Canada
- United Kingdom
Please note: All of the delivery time frames listed below are based on Australia Post's recommendations, however, they do not account for any delays.
Orders will be dispatched within 1-2 business days.
Standard shipping cost = $7
Australia Post recommends delivery of standard shipping to arrive between 2-7 business days Australia wide.
Express shipping cost = additional $5
Australia Post recommends delivery of express shipping to arrive between 1-2 business days Australia wide. When using express post to receive your purchase by the weekend, please place your order before midnight on Wednesday. Express post is a NO SIGNATURE delivery.
Tracking Your Order
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post.
If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large, you will be left a card and your parcel will be taken to your local Australia Post.
If your parcel has been marked as delivered but you cannot locate it on your property, please contact Australia Post's customer service line on 13 76 78 and lodge an investigation. If Australia Post is unable to disclose where your parcel is through the investigation, please contact us immediately by emailing email@example.com
Orders will be dispatched within 1-2 business days. You will be sent an email with your tracking information.
Standard shipping costs:
New Zealand = $20
United States, Canada, United Kingdom = $25
Express shipping costs:
New Zealand = additional $5
United States, Canada, United Kingdom = additional $5
Recommended delivery time:
New Zealand - within 5-15 business days
United States, Canada, United Kingdom - within 7-20 business days
If you have any questions regarding shipping information or delivery dates, please contact us via email firstname.lastname@example.org