Shipping & Delivery
All orders are shipped with Australia Post Services
We ship throughout Australia and everywhere else in the world!
Please note: All of the delivery time frames listed below are based on Australia Post's recommendations, however, they do not account for any COVID delays or custom's processing times.
Australia Shipping Timeframes
Orders will be dispatched within 1-2 business days.
Express shipping cost = $8.99
FREE express shipping on orders over $75
Our orders are fulfilled and shipped from Perth, Western Australia. Australia Post recommends delivery of express shipping to arrive within 1 business day to Perth (same city), 2 business days for metro city areas, and up-to 3 business days for rural/regional areas. When using express post to receive your purchase by the weekend, please place your order before 2pm AWST on Thursday if you live in Perth, or before 9am AEST on Wednesday if you live everywhere else in Australia. Express post is a NO SIGNATURE delivery.
Tracking Your Order
Once your order is packed and fulfilled you will receive an email with a tracking number to track your parcel with Australia Post.
If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large, you will be left a card and your parcel will be taken to your local Australia Post.
If your parcel has been marked as delivered but you cannot locate it on your property, please contact Australia Post's customer service line on 13 76 78 and lodge an investigation. If Australia Post is unable to disclose where your parcel is through the investigation, please contact us immediately by emailing email@example.com
*Please note that there are some delays with international postage due to limited postal flights as a result of COVID and flying restrictions.
Orders will be dispatched within 1-2 business days. You will be sent an email with your tracking information.
Standard shipping cost (UK, US, and everywhere else) = $21.99 AUD
Express shipping cost (UK, US, and everywhere else) = $29.99 AUD
Standard shipping cost (NZ) = $14.99
Express shipping cost (NZ) = $19.99
Recommended delivery time:
New Zealand - within 5-7 business days (not including customs holding time).
United Kingdom, United States of America, and everywhere else in the world - within 7-15 business days (not including customs holding time).
New Zealand, United Kingdom, United States of America, and everywhere else in the world - within 3-5 business days (not including customs holding time).
If you have any questions regarding shipping information, or delivery dates both nationally and internationally, please contact us via firstname.lastname@example.org